OVERVIEW
This website is operated by Mella Gardens®, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Mella Gardens® whose registered office is 441 Iron Lantern Drive, Ballwin, MO 63011USA. Mella Gardens® offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Hostinger They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Mella Gardens., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Mella Gardens is not responsible for the operation of, or content located on or throughout any such site.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Mella Gardens reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store sighs them or not. Mella Gardens reserves the right to make changes to this site and these conditions at any time.
STATEMENTS USED THROUGHOUT THIS WEBSITE – Any and all statements made on this website regarding uses and/or benefits of any of the ingredients used in our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent disease. The information on this website is intended for educational purposes only and should not be taken as a medical advice.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship within 2 business days. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Privacy
We keep your personal information private and secure. When you make a purchase from Mella Gardens, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Please visit our Privacy Policy page for more details.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy for more information. Mella Gardens is not responsible for the actions of third parties.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Please visit our Refund Policy page for more details.
Shipping Policy
Shipping Time — Most orders will ship within 24-48 hours of placing the order, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
IMPRTANT – Due to the nature of our products we do not offer international shipping; all orders must ship to US domestic addresses only.
Taxes
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the United States.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Mella Gardens shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Mella Gardens shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Mella Gardens will issue a refund to your card in the amount of the incorrect price